Meet Netkiller Customer Success Team !
Phone Number
Phone: 415-212-8995(CA) / 646-397-9271 (NY)
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KST Timezone Phone: +82-2-2052-0453 (Seoul, Busan)
24-hour Customer Service Availability (guaranteed response within 20 minutes)
In case of an emergency issue, please send an email to support@netkiller.com with the word “URGENT” added to the subject line. For issues determined to be emergency failures, Netkiller Global Support Team provides technical support 24 hours a day, 365 days a year based on Netkiller Service Level Agreement (SLA).
Netkiller Customer Success Center @Manhattan NY
T. 646-397-9271
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1 Pennsylvania Plaza, #1423, New York, NY 10119
Netkiller Customer Success Center is conveniently located at the iconic Penn Station Center, providing easy access via subway, train, and bus. Its proximity to a variety of restaurants, cafes, and shopping centers makes it an ideal environment for balancing work and life. A comfortable visitor parking lot is available within the building, with electric vehicle charging stations also provided.
1 Pennsylvania Plaza, #1423, New York, NY 10119
Netkiller Customer Success Center is conveniently located at the iconic Penn Station Center, providing easy access via subway, train, and bus. Its proximity to a variety of restaurants, cafes, and shopping centers makes it an ideal environment for balancing work and life. A comfortable visitor parking lot is available within the building, with electric vehicle charging stations also provided.
Netkiller AI Research Center @San Francisco CA
T.415-212-8995
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201 Harrison St. #919 San Francisco CA94105
Netkiller SF AI Research Lab is located in an area known as "Cerebral Valley," home to numerous AI research institutions. World-renowned AI companies, including OpenAI, are within a 5-minute walk. On-site parking is available on the first floor, with both free and paid options.
201 Harrison St. #919 San Francisco CA94105
Netkiller SF AI Research Lab is located in an area known as "Cerebral Valley," home to numerous AI research institutions. World-renowned AI companies, including OpenAI, are within a 5-minute walk. On-site parking is available on the first floor, with both free and paid options.
KOREA and JPAC Region
Netkiller Seoul Google Center
Auto Way Tower B1 - SPACE, 417 Yeongdong-daero, Daechi-dong, Gangnam-gu, Seoul, 06182, South Korea. T. +82-2-2052-0453 (Korea Time Zone)
For security purposes, please register at the SPACE reception upon arrival.
1. **By Subway:** Take Line 2 to Samseong Station and exit through Exit 3. Walk approximately 100 meters to reach the main entrance of SPACE at Auto Way Tower.
2. **By Car:** The parking lot at Auto Way Tower is spacious and comfortable. On the lowest level, B6, there are two high-speed electric vehicle charging stations available.
Auto Way Tower B1 - SPACE, 417 Yeongdong-daero, Daechi-dong, Gangnam-gu, Seoul, 06182, South Korea. T. +82-2-2052-0453 (Korea Time Zone)
For security purposes, please register at the SPACE reception upon arrival.
1. **By Subway:** Take Line 2 to Samseong Station and exit through Exit 3. Walk approximately 100 meters to reach the main entrance of SPACE at Auto Way Tower.
2. **By Car:** The parking lot at Auto Way Tower is spacious and comfortable. On the lowest level, B6, there are two high-speed electric vehicle charging stations available.
Netkiller Seoul Finance.
Daeyoung Building #762, 11 Gukjegeumyung-ro 8-gil, Yeouido-dong, Yeongdeungpo-gu, Seoul South Korea
T. +82-2-2052-0453 (Korea Time Zone)
For security purposes, please register at the reception upon arrival.
Due to ongoing construction, we will be open from August 1, 2025.
Located on Gukjegeumyung-ro in Yeouido, the heart of South Korea’s advanced finance district. Please note that parking in the building is not available; visitors are advised to use the paid ground parking lot in front of the building.
Daeyoung Building #762, 11 Gukjegeumyung-ro 8-gil, Yeouido-dong, Yeongdeungpo-gu, Seoul South Korea
T. +82-2-2052-0453 (Korea Time Zone)
For security purposes, please register at the reception upon arrival.
Due to ongoing construction, we will be open from August 1, 2025.
Located on Gukjegeumyung-ro in Yeouido, the heart of South Korea’s advanced finance district. Please note that parking in the building is not available; visitors are advised to use the paid ground parking lot in front of the building.
Netkiller Busan Branch
50 Myeongji Ocean City 9-ro, Gangseo-gu, Busan, South Korea
T. +82-2-2052-0453 (Korea Time Zone)
For security purposes, please register at the reception upon arrival.
Our office in Gangseo-gu, Busan, is ideally located, boasting the latest technology and convenient transportation options. Gangseo-gu is a rapidly growing economic hub in Busan, and our office provides top-notch business solutions in this dynamic environment.
50 Myeongji Ocean City 9-ro, Gangseo-gu, Busan, South Korea
T. +82-2-2052-0453 (Korea Time Zone)
For security purposes, please register at the reception upon arrival.
Our office in Gangseo-gu, Busan, is ideally located, boasting the latest technology and convenient transportation options. Gangseo-gu is a rapidly growing economic hub in Busan, and our office provides top-notch business solutions in this dynamic environment.